Terms & Conditions

Effective 2023

Please be advised that during peak season (1st May to 30th September), we require a minimum booking for two people for both hair and make-up (i.e. Bride & bridesmaid, or Bride & mother, etc), or a minimum fee of £500 for the wedding day itself.

Unfortunately, we do not offer a service for brides hair on its own. Bride’s hair must be booked in conjunction with bridal makeup. However, we do offer just hair and/or makeup for bridesmaids and mothers when the bride has already booked full makeup and hair. Exact pricing to be confirmed after your consultation.

 Booking fee
A £150 booking fee is required at time of your booking at which point all prices will be clarified and agreed in advance. The booking fee is deducted from the final overall amount due. Once received, the booking fee secures my services for your wedding day.

The booking fee can be paid by cheque or online bank transfer and is non-refundable in the event of your cancellation.

Consultations
Payment for consultations will be taken on the day of the consultation itself.

Final payments
The final balance of any fees must be settled a minimum of 30 days prior to your wedding day. Payment by cheque or bank transfer is preferred.

Makeup Assistant fee
If your bridal party is three or more people for full hair and makeup, I will be accompanied by an experienced assistant for which there will be an additional £180 fee.

Journey time & travel expenses
Journey time and travel expenses for both your consultation and wedding day will be charged as follows:

  • journeys up to 10 mile radius from Sutton SM2, Surrey – no charge
  • journeys between 10 and 20 miles from Sutton SM2, Surrey – 45p a mile
  • journeys over 20 miles from Sutton SM2, Surrey – 60p a mile

Parking expenses & Congestion charges

All car parking expenses and congestion charges incurred for both consultation and wedding days will be recharged to you at cost.

Bank Holiday & Sunday consultation surcharge
An additional £50 will charged for consultations that take place on a Sunday or a Bank Holiday.

Early morning fee
A fee of £50 will be charged for start times/long journeys that begin before 8am.

PLEASE NOTE: For any weddings that require a very early start time (i.e. before 7am) , there will be a further fee charged, TBC.

Group discounts (for wedding day only – excludes consultation fee)
Group discounts are only available as follows (applied before any incidental expenses such as travel, parking, etc):
Four to six people = 10% discount on overall group price
Seven or more people = 20% discount on overall group price

Cancellation
If you cancel my services less than four weeks before your wedding day itself, you will incur a cancellation fee amounting to 75% of the full charge. There is no refund available at all in the case of cancellation by you less than two weeks before your wedding date, and the full charge will be payable.

If I am unable to attend your wedding due to circumstances beyond my control, I will make every attempt to find another suitable wedding hair and makeup artist to replace me (I’ve never had this situation to date!). If I am unable to find a replacement then I will refund everything you have paid me in full (including the booking fee).