Terms & Conditions
Effective 2024
,,,where applicable6060must,Please be advised that during peak season (1st May to 30th September), we require a minimum booking for two people for both hair and make-up (i.e. Bride & bridesmaid, or Bride & mother, etc), or a minimum fee of £500 for the wedding day itself.
Unfortunately, we do not offer a service for brides hair on its own. Bride’s hair must be booked in conjunction with bridal makeup. However, we do offer just hair and/or makeup for bridesmaids and mothers when the bride has already booked full makeup and hair. Exact pricing to be confirmed after your consultation.
Booking fee
A £150 booking fee (for a single day event or £100 per day for multiple-day weddings) is required at time of your booking at which point all prices will be clarified and agreed in advance. The booking fee is deducted from the final overall amount due. Once received, the booking fee secures my services for your wedding day.
The booking fee must be paid by online bank transfer and is non-refundable in the event of your cancellation.
Consultation
Payment is needed before the session online, not on the day. Occasionally brides request to pay on the day, if so, I can discuss this with you directly. This session lasts a maximum of 3.5 hours, a repeat trial, if required, is charged to the client.
Late or no-show: the time of this session cannot be extended if you are late.
Final payments
These will be due 30 days before the wedding. I will send out a payment reminder by email.
Where there is a decrease in services after the final balance has been received, by the stylist all payments will be retained.
Payment by bank transfer only.
Makeup Assistant fee
If your bridal party is three or more people for full hair and makeup, I will be accompanied by an experienced assistant for which there will be an additional £180 fee.
Journey time & travel expenses
This is a fee for the time taken to travel to your venue/home.:
- journeys up to 10 mile radius from KT18 7JU, Surrey – no charge
- journeys over 10 miles from KT18 7JU, Surrey are charged at 60p a mile
- Congestion/Dart charge and parking, where applicable, will be charged to the client
- The hotel fee for journeys requiring travel the day before is £70 per artist
Parking expenses & Congestion charges
All car parking expenses and congestion charges incurred for both consultation and wedding days will be recharged to you at cost.
Bank Holiday & Sunday consultation surcharge
An additional £50 will charged for consultations that take place on a Sunday or a Bank Holiday.
Early morning fee
A fee of £50 will be charged for start times/long journeys that begin before 8am.
PLEASE NOTE: For any weddings that require a very early start time (i.e. before 7am) , there will be a further fee charged, TBC.
Cancellation
If you cancel my services less than four weeks before your wedding day itself, you will incur a cancellation fee amounting to 75% of the full charge. There is no refund available at all in the case of cancellation by you less than two weeks before your wedding date, and the full charge will be payable.
If I am unable to attend your wedding due to circumstances beyond my control, I will make every attempt to find another suitable wedding hair and makeup artist to replace me (I’ve never had this situation to date!). If I am unable to find a replacement then I will refund everything you have paid me in full (including the booking fee).
Payments that have already been made to the stylist for a wedding event that is subsequently cancelled or postponed will be retained.